Vinted Shoppers Voice Displeasure Regarding Sizing Updates
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has altered its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Digital Channels Response
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Sizing System Updates
Previously, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Platform Context
The app has more than 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.